Terms & Conditions
Last Updated: June 18, 2026
These Terms & Conditions (“Terms”) apply to the official website of Dr. Abdelaziz El-Saadi Clinic (“the Clinic,” “we,” “our,” or “us”) and govern your access to and use of this website (“you” or the “user”).
By accessing or using this website or any of the services available through it, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use this website.
1. Purpose of the Website
This website is intended to provide general information about the Clinic and its healthcare services, facilitate communication, allow users to submit appointment requests, provide telemedicine services where applicable, and process electronic payments.
Nothing on this website is intended to constitute a medical diagnosis, medical prescription, treatment recommendation, or personalized medical advice, except as part of the professional healthcare services provided by the Clinic.
The cookies used by this website are not intended to collect, store, or process sensitive health information, medical records, or diagnostic reports for advertising or marketing purposes.
2. Eligibility to Use the Website
By using this website, you represent that you have the legal capacity to do so under applicable law, or that you are using the website under the supervision of a parent, legal guardian, or other authorized representative where appropriate.
You also agree to provide accurate information and to use this website only in a lawful and responsible manner.
3. Medical Information
The medical information and educational content published on this website are provided solely for general informational and educational purposes.
They are not intended to replace a professional medical examination, diagnosis, treatment, or consultation with a qualified healthcare professional.
The information available on this website may not be appropriate for every medical condition and should not be relied upon as the sole basis for making healthcare decisions.
You should always consult your treating physician or another qualified healthcare professional before making any medical decision based on the information available on this website.
These Terms should be read together with the Medical Disclaimer, which forms an integral part of these Terms.
4. Telemedicine Services
Where telemedicine services are offered through this website, they are intended to provide professional medical advice within the recognized scope of telemedicine practice.
Certain medical conditions may require an in-person examination, additional diagnostic testing, referral to an appropriate healthcare provider, or urgent medical evaluation that cannot be adequately provided through telemedicine.
The Clinic reserves the right to recommend an in-person consultation or immediate emergency medical care whenever medically appropriate.
In the event of a medical emergency, you should immediately contact your local emergency services and should not rely on this website or its telemedicine services for emergency medical care.
5. Appointment Requests
This website enables users to submit appointment requests for services provided by the Clinic.
Submitting an appointment request does not constitute confirmation of an appointment. All appointments remain subject to availability and confirmation by the Clinic.
The Clinic reserves the right to modify, reschedule, or cancel appointments whenever reasonably necessary and will make reasonable efforts to notify affected users whenever practicable.
6. Electronic Payments
This website may enable users to pay for certain healthcare services electronically.
Electronic payments are processed securely through Paymob or any other authorized payment service provider that may be adopted in the future.
The Clinic does not collect, store, or have direct access to complete payment card information.
Refunds, cancellations, and related matters are governed by the Clinic’s Payment, Cancellation & Refund Policy.
7. Intellectual Property Rights
All content available on this website—including, without limitation, medical articles, educational materials, text, images, graphics, logos, icons, illustrations, designs, videos, and other materials—is owned by or licensed to the Clinic and is protected by applicable intellectual property and copyright laws.
No content from this website may be copied, reproduced, republished, distributed, modified, transmitted, or commercially exploited without the Clinic’s prior written permission, except where such use is expressly permitted by applicable law.
8. Acceptable Use
You agree to use this website solely for lawful purposes and in a manner that does not interfere with its operation, security, or availability.
Without limitation, you agree not to:
- Use the website in violation of any applicable law or regulation.
- Attempt to gain unauthorized access to the website, its systems, networks, or user data.
- Upload or transmit viruses, malware, or any other harmful code.
- Disrupt, overload, impair, or interfere with the operation, security, or integrity of the website.
9. Limitation of Liability
While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not warrant that this website will always be error-free, uninterrupted, continuously available, or free from technical issues.
To the fullest extent permitted by applicable law, the Clinic shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or relating to:
- Reliance on information published on this website instead of obtaining professional medical care.
- Failure to follow medical advice or delays in seeking appropriate medical attention.
- Technical failures, interruptions, security incidents, or circumstances beyond the Clinic’s reasonable control.
- Third-party websites or services that may be accessed through links available on this website
Nothing in these Terms excludes or limits any rights that cannot legally be excluded or limited under applicable law.
10. Third-Party Websites and Services
This website may contain links to or integrate services provided by third parties, including mapping services, communication platforms, payment providers, or other external services.
These third-party services operate under their own terms, privacy policies, and practices. The Clinic is not responsible for their content, availability, security, or data handling practices.
11. Changes to These Terms
We reserve the right to amend or update these Terms & Conditions at any time to reflect legal, regulatory, operational, or business changes.
Any updates will be published on this page together with the revised Last Updated date.
Your continued use of the website following the publication of any changes constitutes your acceptance of the updated Terms.
12. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.
Any dispute arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts of the Arab Republic of Egypt, unless otherwise required by applicable law.
13. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law.
14. Contact Us
If you have any questions or inquiries regarding the use of cookies, please contact us at:
Email: dr@drelsaadi-gastroendoscopy.com
Address: 9 Saeed Zulfikar St., El-Basha Square, (Helwany El-Demiaty Building), 2nd Floor, Al-Manial, Cairo, Egypt.
15. Related Policies
If you have any questions or inquiries regarding these Terms & Conditions, please contact us: